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Find answers to common questions or get in touch with our support team.

Frequently Asked Questions

From the main navigation, go to Inventory > Add Product. Fill in the required details such as Product Name, Buying Price, Selling Price, and Quantity. You can also add optional details like a barcode, category, and supplier to better organize your stock. Click "Save Product" when you're done.

Click the POS button in the navigation bar to go to the checkout screen. You can search for products by name or use a barcode scanner. Add items to the cart, select a payment method (Cash, MoMo, or Credit), and complete the sale. You can also add a customer to the sale to track their purchase history.

When making a sale, choose Credit as the payment method and select a customer. The sale amount will be added to the customer's balance. To record a payment, go to People > Customers, find the customer, and use the "Record Payment" action to reduce their balance. This feature is available on Starter, Pro, and Enterprise plans.

Navigate to Finance > Analytics. Here you can view your total sales, profit, and expenses. Use the filters at the top of the page to select a specific period like "Today", "This Week", "This Month", or a custom date range.

Yes! AIMduka is a Progressive Web App (PWA) and is designed to work even without an internet connection. You can continue to make sales and manage inventory. All data will automatically sync to the cloud once you are back online. For the best offline experience, be sure to "Install" the app to your device.

During checkout, select MoMo as the payment method. A modal will appear asking for the customer's phone number. Enter their number, and a USSD prompt will be sent to their phone to approve the payment. The system will wait for confirmation before completing the sale. This requires you to have your MoMo API credentials configured under Settings > Integrations.
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