TABLE OF CONTENTS
How can we help you?
Comprehensive guides to help you manage your business with AIMduka.
Getting Started
Set up your shop and start selling in minutes
Setting Up Your Shop
Welcome to AIMduka! Follow these steps to get your shop up and running:
Go to Settings > Shop Profile. Enter your business name, category, and contact details. This information will appear on your receipts.
In Settings, you can also enable features like the Loyalty Program and set up your notification preferences.
Navigate to Inventory > Add Product to start building your catalog.
Inventory Management
Keep track of your stock levels efficiently
Adding Products
Go to Inventory > Add Product
Product name, buying price, and selling price
Initial stock quantity and low stock alert level
Barcode Scanning
Use the barcode scanner icon to scan product barcodes directly with your camera. Works with any standard barcode format.
Stock Taking
Perform regular stock audits to ensure your system matches physical inventory.
Go to Inventory > Stock Take to start a new audit. You can pause and resume audits as needed.
Sales & POS
Process transactions quickly and efficiently
Making a Sale
Receipts
After a sale, a receipt is generated automatically.
You can print it immediately or email/WhatsApp it to the customer.
View past receipts in Finance > Reports.
Mobile Money & Loans
Complete suite for money transfer businesses
For money transfer businesses, AIMduka provides a full suite of tools to manage transactions, accounts, and customer credit.
The Mobile Money Dashboard is your main hub. It gives you a quick overview of your float, cash, and profits.
- Start Shift: Before recording transactions, start a shift. Enter your opening cash and float balances.
- Close Shift: At the end of the day, close your shift. Enter your closing balances to calculate any overages or shortages.
Accurately track where your money is.
- Add Accounts: Create accounts for "MTN Float", "Airtel Float", "Cash Drawer", or "Bank".
- Track Balances: The system automatically updates account balances when you record deposits or withdrawals.
From the dashboard, click New Transaction. Select the appropriate type:
- Deposit (Cash-in): Customer gives you cash → You send float.
- Withdrawal (Cash-out): Customer sends you float → You give cash.
- Currency Exchange: Buy or sell foreign currency.
- International Transfer: Record cross-border transfers with exchange rates.
1. Creating a Loan: Go to Mobile Money > New Loan. Set due date and penalty terms.
2. Managing Credit: The Credit Management page shows all outstanding loans.
3. Recording Repayments: On the Loan Detail page, use the "Record Repayment" form.
4. Automatic Penalties: The system automatically calculates overdue penalties.
Services & Job Cards
For repair shops and service-based businesses
- Create a Job Card when receiving a device
- Update status (Diagnosing, Waiting for Parts, Ready)
- Add spare parts used (deducts from inventory)
- Notify customer when ready
Reports & Analytics
Gain insights into your business performance
Sales Report
View daily, weekly, or monthly sales trends.
Profit Analysis
See your gross profit margins and net earnings.
Top Products
Identify your best-selling items.
Team Management
Add staff and manage permissions
If you have the Pro or Enterprise plan, you can add staff members.
- Go to People > Team
- Click "Add Staff"
- Assign permissions (e.g., can they see reports? can they edit inventory?)
- Staff members get their own login credentials
Integrations
Connect with external services
Mobile Money
Connect MTN MoMo or Airtel Money
Receive payments directly through the POS.
URA EFRIS
Tax compliance
Automatically fiscalize your sales.
Configure these in Settings > Integrations.
Still need help?
Our support team is available 24/7 to assist you.